Information Center

In addition to AREA15’s Code of Conduct, to provide a safe, secure and pleasant environment for all of our Guests, the following are strictly prohibited:

1. Carrying or possession of any weapon or item that appears or could be used as a weapon.
2. Committing any act defined by Federal, State or Local ordinances as criminal activity.
3. Any conduct that is disorderly, disruptive or may endanger others. Such conduct includes fighting or threatening behavior, use of obscenities, touching live performers, gesturing, running or jogging.
4. Wearing apparel, accessories, displaying body art or gesturing in a manner likely to provoke a disturbance or embroil others in conflict.
5. Failing to be fully clothed.
6. Loitering, blocking entrances, exits or escalators and walking in groups in a way that inconveniences others.
7. Picketing, distributing literature, petitioning or soliciting.
8. Engaging in unauthorized commercial activity including photography or recording other than for personal use.

• Metal detectors and X-ray machines are in use.
• All visitors must pass through metal detection and are subject to secondary screening.
• All bags, backpacks, purses, packages and personal items are subject to X-ray and/or additional inspection prior to entry.
• Illegal items will be confiscated by Law Enforcement.
• Failure to comply with all posted rules, signs, warnings and policies is prohibited and may result in expulsion from the premises.
• Line jumping and placeholding in line are prohibited.
• Proper attire, including shirts and shoes, must be worn at all times. Except as required for religious or medical reasons, visitors may not wear any covering that fully or partially obscures a person’s face. Costumes must adhere to the costume policy. Clothing, costumes or accessories that may represent someone as emergency personnel, create a false impression of employment by Universal or be inappropriate for a family environment are prohibited.
• Service Animals are welcome. Animals who do not meet the definition of a Service Animal and/or are not in the company of a person training such animal to be a service animal, are not permitted.
  • Service Animals must be harnessed, leashed or tethered, unless these devices interfere with the Service Animal’s work or the individual’s disability prevents using these devices. In that case, the individual must maintain control of the animal through voice, signal or other effective controls.
• Smoking or consuming tobacco (including e-cigarettes and vaporizers) is prohibited.

Prohibited Items

1. Any weapon, explosive or item that appears or could be used as a weapon.
2. Any illegal item, substance or paraphernalia.
3. Marijuana or marijuana paraphernalia.
4. Outside food or beverages, including personal water bottles.
   • Except food required for medical purposes or special dietary needs, medically-indicated nutritional supplements and baby food/baby formula, which is permitted.
5. Glass containers or coolers.
6. Bags, backpacks or suitcases larger than 12” x 6” x 12”.
7. Professional-grade cameras and recording equipment, unless authorized media credentials are held.
   • This includes professional-grade cameras with detachable lenses, tripods, monopods and audio/video recording devices.
   • Please reach out to UHUMedia@UDX.com to submit a media visit request.
8. Selfie-sticks.
9. Power driven or radio frequency-controlled devices, unless they are a mobility device.
10. Skateboards, scooters or rollerblades.
11. Noise-making or intense-light objects.
    • This includes air horns, whistles, laser pointers, flashlights, strobing lights, etc.
12. Any other items Universal personnel deem to be harmful, disruptive or inappropriate.